بررسی تاثیر استفاده از شبکه‌های اجتماعی برای بازاریابی در صنایع تولید پوشاک ایرانی بر قصد خرید مشتریان

نوع مقاله : علمی پژوهشی

نویسندگان

1 دکترای مدیریت منابع انسانی و مدرس دانشگاه آزاد اسلامی واحد بناب، بناب، ایران

2 دکترای مدیریت مالی و مدرس دانشگاه فرهنگیان تبریز، تبریز، ایران

چکیده

با گسترش فناوری‌های نوین در عرصه الکترونیکی در دهه اخیر، امکاناتی مانند شبکه‌های اجتماعی ابعاد مختلف زندگی فردی و اجتماعی را تحت الشعاع قرار داده‌است و باعث تغییرات فراوانی در زندگی افراد شده‌است. و در این میان شرکت‌های تولیدی نیاز دارند برای برقراری ارتباط با مشتریان و افزایش فروش و قصد خرید، از این بستر برای بازاریابی استفاده کنند. از آنجایی که صنعت پوشاک همواره برندهای مختلفی را شامل ‌می‌شود، در این پژوهش قصد داریم تاثیر استفاده از شبکه‌های اجتماعی برای بازاریابی در صنایع تولید پوشاک ایرانی بر قصد خرید مشتریان بررسی کنیم. پژوهش حاضر از نظر روش توصیفی و از حیث هدف، کاربردی است. جامعه آماری این پژوهش را کلیه مدیران و کارکنان فروشگاه های آنلاین پوشاک تبریز به تعداد 950 نفر تشکیل می‌دهند که با روش نمونه‌گیری تصادفی ساده، تعداد 274 نفر از آن برای مطالعه انتخاب شدند و با ابزار پرسشنامه مورد مطالعه قرار گرفتند. همچنین تجزیه و تحلیل داده‌ها با استفاده از نرم‌افزار آماری SPSS و Smart PLS و از طریق معادله ساختاری انجام شده‌است. نتایج تحلیل و آزمون فرضیه پژوهش حاضر نشان می‌دهد که بازاریابی مبتنی بر استفاده از شبکه-های اجتماعی بر قصد خرید مشتریان در صنایع تولید پوشاک ایرانی تأثیر مثبت، مستقیم و معناداری دارد و بر نگرش نسبت به برند، نیات خرید و آشنایی با برند در صنایع تولید پوشاک ایرانی تأثیر مثبت و مستقیم دارد.

کلیدواژه‌ها

موضوعات


عنوان مقاله [English]

Investigating the impact of using social networks for marketing in Iranian clothing manufacturing industries on customers' purchase intentions

نویسندگان [English]

  • Ahad najd ghasem bonab 1
  • hossein alipourrad 2
1 PhD in human resource management and lecturer, Islamic Azad University, Bonab branch, Bonab, Iran
2 PhD in financial management and lecturer at Farhangian University of Tabriz, Tabriz, Iran
چکیده [English]

With the expansion of new technologies in the electronic field in the last decade, facilities such as social networks have overshadowed various aspects of personal and social life and caused many changes in people's lives. Meanwhile, manufacturing companies need to use this platform for marketing to communicate with customers and increase sales and purchase intention. Since the clothing industry always includes different brands, in this research we intend to investigate the effect of using social networks for marketing in the Iranian clothing industry on the purchase intention of customers. The current research is descriptive in terms of method and practical in terms of purpose. The statistical population of this research consists of all the managers and employees of online clothing stores in Tabriz in the number of 950 people, of which 274 people were selected for the study by simple random sampling method and were studied using a questionnaire. Also, data analysis was done using SPSS and Smart PLS statistical software and through structural equations. The results of the analysis and testing of the hypothesis of the current research show that marketing based on the use of social networks has a positive, direct, and significant effect on the purchase intention of customers in the Iranian clothing manufacturing industry and on the attitude towards the brand, purchase intentions and familiarity with the brand in the industries. Iranian clothing production has a positive and direct effect.

کلیدواژه‌ها [English]

  • social network marketing
  • customers' purchase intention
  • attitude towards the brand
  • purchase intentions and familiarity with the brand
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